Are you interested in Retail training?

This qualification will support roles such as a retail assistant or similar role.

At Pathways Training we deliver apprenticeships in retail that will give learners a nationally recognised qualification. Learners will develop skills in the workplace with the support of an assessor for up to 15 months.


Level 2

Foundation Apprenticeship

Units may include: Work effectively in a retail team, help customers to choose products, dress visual merchandising displays to attract customers, process payments for purchases, keep stock on sale at required levels, cash up in a retail environment, and many more.

Level 3


Learners can select from three routes:

  • Retail Management
  • Retail Sales Professional
  • Retail Visual Merchandising

Units may include: Help customers to choose specialist products in a retail environment, contribute to the continuous improvement of retail operations within own area of responsibility, design visual merchandising display layouts and many more.

Apprenticeships include:

  • Certificate/Diploma in Retail Skills
  • Certificate in Retail Knowledge
  • ESW Communication Skills
  • ESW Application of Number Skills

Entry requirements

Learners must be:

  • Living or working in Wales
  • Employed for at least 16 hours each week throughout the apprenticeship

All learners must undertake an initial assessment.

What will the qualification lead to?

After completing each level learners can progress onto higher level retail qualifications in Buying, Visual Merchandising, Management or Retail