How will we support you

Pastoral Support

One of our major objectives is to ensure that you are well supported throughout your studies. You will be allocated a personal tutor as soon as you enrol and this person meets with you on a regular basis, normally weekly. Your personal tutor is usually one of your lecturers so they are able to build up a knowledge and rapport with you. He or she is the person you can turn to for help in solving any problems you encounter whilst you are a student.

Outstanding English Language Support

The College is committed to helping you to develop your English language skills and provides you with a minimum of two hours of free English Language support each week. Support is provided at a level to suit your individual needs. All of our Programmes are underpinned by English Language support relevant to individual requirements to increase both general English and Technical English Language skills and levels. This will assist you, where necessary, in increasing your IELTS levels for progression to further study.

First Class Student Services

Student Services at NPTC Group of Colleges provide integrated, professional, student-centred services so that you can develop and achieve your full potential. Whether you need general information or specialist advice, you can drop-in and ask for what you need.

Our team of friendly student advisers are on hand to offer guidance, advice and support on a wide range of issues, which include help with personal matters (the College has two professional counsellors); and assistance with personal concerns.

Careers Libraries are situated within Student Services. Careers advisers regularly attend tutorials to assist you with your choice of courses and careers.

First Class Learning Resources

At our campuses you will find well-equipped Learning Resource Centres (LRCs) that provide access to the services and resources you need to succeed in your studies. As well as an extensive collection of books, newspapers, magazines and audio-visual materials, our centres also offer unlimited free access to the Internet, the College’s Virtual Learning Environment, electronic information sources and online databases. You will also have your own free College e-mail account and access to multimedia PCs and the latest software. Books and other printed materials are loaned to you for use at home, but if you prefer to study on campus, there are a variety of spaces provided, for both quiet self-study and group work. The centres also have self-service photocopiers and office equipment such as binders and laminators.

The LRCs are staffed by experienced advisers who can help you find the information you need, and make sure you get the most out of the equipment and resources that are provided. The advisers also offer one-to-one advice and training on how to improve individual research, Internet searching and study skills. When you become a student of the College, you will be encouraged to drop-in to the centres during your own time and you may also visit them with your lecturers for workshops and informal lessons.

Keeping in touch with home

All students have free access to the Internet and e-mail facilities on our College sites.