Student Support

Every student at NPTC Group is important to us and we go the extra mile to ensure that the time you spend at College is both productive and pleasurable.

Student Services provides the many support services that underpin your learning journey from the first point of contact – reception or telephone, the applications and admission processes, enrolment and induction, student finance – FCF, EMA, WGLG and student finance Wales for HE students, as well as  support such as guidance, careers, counselling, safeguarding and mentoring and UCAS.


The recruitment and selection of students is a critical task that is supported by an Admissions Co-ordinator and an Admissions Officer The team ensures that student entitlement is the same across the group and that there is a single point of entry into the College in Neath Port Talbot and Powys.

For any questions or queries regarding your application please contact:

Admissions Neath Port Talbot Campuses:

Tel:01639 648 033 Email:

Powys Campuses:

Tel: 0845 4086 205 email:

Transition and Retention

Our Transition and Retention Co-ordinator posts are spread across the college. They provide a service which supports the positive transition of applicants into the college and for current students between programmes and levels and onward progression beyond NPTC Group.  The team also provide support for at risk learners whilst on programme.  The Co-ordinators draw on relationships with partner agencies to support those most at risk, a close working relationship is also established with the College academic schools and the Study Support Coaches.


Working in support are a team of Student and Business Services Assistants who draw together the key aspects of the students services functions. The team are spread across the campuses which mean that students are looked after at most points of entry into the college. The posts are defined around servicing the student’s learning journey.

Counselling Service

four Counsellors are available to provide support for students across all campuses. Access to the service is via a referral process, students can self refer or be referred by their tutors, counselling is provided on a six session model and the team link closely with specialist external partners.