NPTC Group of Colleges has a designated ‘Student Zone’ where students can access the following support.
The Student and Business Services Assistants will provide advice regarding eligibility for Education Maintenance Allowance (EMA), The Welsh Government Learning Grant (WGLG), The Financial Contingency Fund (FCF), Higher Education Finance grants/maintenance loans and answer local transport queries. The team can also help with application forms for the above grants as well as authorise absences and provide students with Student Confirmation Letters.
The Student Finance Team can be contacted on email: firstname.lastname@example.org.
Study Skills Coaches will deliver workshops on all campuses to respond to students’ learning needs – develop academic skills, learning strategies and personal skills to facilitate success – each academic school / campus will have a named Study Skills Coach. The Study Skills coach will work closely with the school management teams, course tutors and with the student transition and retention officers. Students will be targeted for attendance at the Coaching session.
The Study Skills Coaches can be contacted on email: email@example.com
The College has a team of professionally qualified counsellors who provide a confidential service for students. The Counsellors adhere to the BACP Code of Ethics and have extensive experience in a wide variety of areas.
Counselling is provided on a six session model accessible via teams, telephone, email or face to face and link closely with specialist external partners.
Access to the service is via email referral: firstname.lastname@example.org
The safeguarding team work under the guidelines of the College Safeguarding Policy, in addition to legislation in relation to policies and procedures for safeguarding.
A team of trained staff offer immediate support to students in crisis across the Group. Although disclosures are confidential, where there is a risk of harm safeguards can work alongside staff, College Counsellors, Wellbeing Officers in addition to GP’s, Police and Social Workers to ensure all students remain safe. All of our safeguarding team wear yellow lanyards so they are are easily identifiable if students should need their assistance.
To contact the Safeguarding team, email: email@example.com
Our Wellbeing Officers support students who may be at risk of becoming NEET (not in employment, education or training). Staff work with students who may have low attendance or personal issues that are affecting their studies. The Wellbeing Team has close relationships with local agencies in the area so that they can support students in the best way possible.
To contact the Wellbeing Team, email: firstname.lastname@example.org
Students get involved in how the college is run in lots of different ways, including:
- Student surveys
- Student Union
- Student Reps
- Student focus groups
The college has a Student Union, which is a group of elected students who represent the student body, and campaign on the issues that matter to them. Contact email@example.com for more information.
Student Representatives are selected to make sure the views and opinions of the students on their course are heard. Their role is to improve the education we deliver to students, by sharing the issues faced by the students on their course. Reps are selected in September and receive training to support them in their role. The Reps take part in course meetings, termly Senedd meetings, and some are invited to represent students in key meetings across the College.
To contact the Student Rep Management Team, email: firstname.lastname@example.org
NPTC Group of Colleges have a dedicated support team who support students with additional learning needs, disabilities and medical needs.
Support staff are available across all our colleges and located in our designated Student Zones. As a college our aim is to nurture independence and embrace diversity and inclusion. Our support teams work closely with schools, parents, students and teaching staff to ensure there is a smooth transition to college and beyond. The college are person centred in their approach to support and believe the student voice should be at the heart of this process.
Please contact our Additional Learning Needs team at Aln@nptcgroup.ac.uk if you wish to discuss any support needs or request an appointment at one of our colleges.
The College has a Designated Person who provides support to
- Veterans of the armed forces
- Students with serving families.
- Care experienced young people
- Students with caring responsibilities
Please contact Mandy Mellor on email email@example.com
Caring for Carers
The student support team under the guidance of the Carers Lead will work in a proactive, collaborative environment of equality, trust, respect and co-operation and will listen to, understand and respond flexibly to carers so that every contact they have with the team is a personalised and positive experience.
If you are carer and have a caring responsibility NPTC Group of Colleges are committed to provide free, impartial, non-judgmental advice, guidance and support services. This support will empower carers to achieve their highest educational potential. The College will work to remove barriers to learning; strengthen readiness to learn; and sustain a safe and healthy college community.
Who is a Carer?
The legal definition of a carer is a person who provides or intends to provide a substantial amount of unpaid care on a regular basis for another individual. A young adult carer is a young person aged16-25 and a carer is anyone over 25 years old
The Equality Act 2010 protects a person who experiences discrimination because they are associated with someone who has a disability. The Act also allows reasonable adjustments to be requested for caring responsibilities.
What Carers can expect from the College
The College will endeavor to work closely with schools and local authorities to continue and review the support you require.
The College is committed to providing:
- A priority enrolment appointment.
- Specialist financial advice to consider eligibility for free transport, meals, enrolment fee waiver and access to emergency funding.
- Access to a specialist wellbeing officer.
- Support to develop a Pattern of Care Form that reflects the individual needs of the carer.
- A Carers Card; this card will highlight to your tutor if your caring duties mean you have to leave unexpectedly or arrive late for lessons.
- Links with local agencies.
- Help to complete carer assessments, that could result in additional funding and support.
- All new or existing students an opportunity to tell us if they have caring responsibilities and if they would like to be contacted by the carers lead.
- Training and guidance to actively support staff who work alongside carers.
- A named academic support lead.
To find out more contact: firstname.lastname@example.org
Careers Wales Advisers are available to help you with your plans. You can contact them on 0800 028 4844. They will also be present at the College during the enrolment period.
Our dedicated Careers Advisor is Rebecca Thomas, who can be contacted on email: email@example.com