Student Support

NPTC Group of Colleges has a designated ‘Student Zone’ where all students can receive help, advice and guidance. The Student Zone can offer many different kinds of support to students, including study support, financial help and counselling.



Advice and Guidance

If students need extra help and guidance or have concerns that are troubling them, the Student Support Team are there to help and support. We have a professional and friendly team who are able to offer advice. We work closely with agencies and charities that also offer support to our students.

Careers Advice

Careers Advisers are available to help you with your plans. You can contact them on 0800 0284844. They will also be present at the College during the enrolment period.

It is always advisable to find out as much as you can about the courses beforehand by talking to staff or visiting the College on Open Days to ensure that the course suits you and your aspirations.

Study Support

Many students, for a variety of reasons, need extra help if they are to succeed with their studies and achieve their potential. All full-time students are given an informal assessment of support needs at the start of the course or at interview.

Students with Additional Learning Needs and Disabilities

NPTC Group of Colleges is committed to ensuring that students with disabilities, including those with additional learning needs (ALN) have equal access to the curriculum. Our specialist staff offer exceptional levels of support to students, in a caring and supportive environment.

NPTC Group of Colleges is an equal opportunities provider and we actively encourage applications from students with ALN and/or disabilities. We believe in involving students from the very beginning, placing them at the centre of the planning and decision-making process.

Our team have a wealth of experience and are dedicated to providing high quality support for all students. Our aim is to nurture students towards greater independence and confidence.

We offer a wide range of services and support for our students, including:
  • Additional Learning Needs (ALN) Support
  • Disability/Medical Support
  • Assistive and Sensory Technology
  • Hearing/Visual Impairment Support
  • BSL Sign Language Interpreter
  • Dyslexia Assessments
  • 1:1 specialist support for Dyslexia
  • Exam Arrangements
  • Study Skills Coaches
  • In-Class Support/ Discrete Learning
  • Literacy/Numeracy help
  • Adapted/Easy Read Text
  • Welsh Language Speaking Staff
  • Travel Training & Transition Support
  • Taster Days

Our campuses also have quiet ‘Student Zone’ areas where students can work, study or relax.

To ensure that we can provide the right support for you, please mention any requirements at an early stage, e.g. on your application, or at your interview or enrolment.

If you would like to discuss any additional support needs, please contact the Study Support Team:

Natalie Joseph: 01639 648074

Or email

Need more Information?

You can arrange to speak or meet with our Student Support Team at one of our campuses from Monday to Friday between 9 am and 4.30 pm.


Our Student Zone staff support students who may be at risk of becoming NEET (not in employment, education or training).  Staff work with students who may have low attendance or personal issues that are affecting their studies. The Wellbeing team has close relationships with local agencies in the area so that they can support students in the best way possible.

For further information email: 

College Counselling Service

The College has a professional Counselling Service. Four Counsellors are available to provide support for students across all campuses. Access to the service is via a referral process, students can self-refer or be referred by their tutors, counseling is provided on a six-session model and the team link closely with specialist external partners.

Designated Person for Looked After Children/Care Leavers

The College has a Designated Person who provides support to Looked After Children (LAC) and young people leaving the care system.

Please contact Mandy Mellor on 01639 648033.