Every student at NPTC Group of Colleges is important to us, and we go the extra mile to ensure that the time you spend at College supports your individual needs.
We offer a range of support services that include:
Admissions
Equality and diversity
Student finance
Safeguarding
Transport advice
Absence reporting
Professional counselling and wellbeing
Specialist support for: looked-after children and care experienced young people, carers and young adult carers, veterans of the armed forces and children of serving families, students with refugee status.
Study support for students with additional learning needs and/or disabilities
If you feel you may benefit from additional support when you come to College, please tell us about this when you apply.
NPTC Group of Colleges has a designated ‘Student Zone’ where students can access the following support.
Careers Wales Advisers are available to help you with your plans. You can contact them on 0800 028 4844. They will also be present at the College during the enrolment period.
The College offers inclusive support for students with additional learning needs, disabilities and medical needs who may require specialist provision. For more information, contact the team at aln@nptcgroup.ac.uk
Students get involved in how the college is run in lots of different ways, including:
Student surveys
Student Union
Student Reps
Moodle
Student focus groups
The college has a Student Union, which is a group of elected students who represent the student body, and campaign on the issues that matter to them. Contact student-union@nptcgroup.ac.uk for more information.
Student Representatives are selected to make sure the views and opinions of the students on their course are heard. Their role is to improve the education we deliver to students, by sharing the issues faced by the students on their course. Reps are selected in September and receive training to support them in their role. The Reps take part in course meetings, termly Senedd meetings, and some are invited to represent students in key meetings across the College.
Wellbeing Officers support students with personal and academic challenges, working with tutors and the wider support team to boost attendance, progress and achievement.
The College has a team of professionally qualified counsellors who provide a confidential service for students. The Counsellors adhere to the BACP Code of Ethics and have extensive experience in a wide variety of areas.
Counselling is provided on a six-session model accessible via Teams, telephone, email or face-to-face and links closely with specialist external partners.
The Student and Business Services Assistants will provide advice regarding eligibility for Education Maintenance Allowance (EMA), The Welsh Government Learning Grant (WGLG), The Financial Contingency Fund (FCF), Higher Education Finance grants/maintenance loans and answer local transport queries. The team can also help with application forms for the above grants as well as authorise absences and provide students with Student Confirmation Letters.
itsnotoktotreatmethisway@nptcgroup.ac.uk is an email for students who have experienced or witnessed any form of bullying or harassment, gender based violence or hate crime.
